Privacy Policy

1. Introduction

Prime Batteries Technology S.R.L. ("Prime," "we," "us," or "our"), headquartered at 4C Oxigenului St., Cernica, 077035, Ilfov County, Romania, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you contact us, request a quote, or use our services, including:

• Name and contact details (email address, phone number, postal address)
• Company name and job title
• Information provided in messages or inquiries
• Billing and payment information for service contracts

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and fulfill your requests
• To send you technical notices, updates, and administrative messages
• To provide customer support and after-sales service
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for a specific purpose
• Contract: Where processing is necessary for the performance of a contract
• Legitimate Interest: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where processing is necessary to comply with applicable laws

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose your information when required by law or to protect our rights.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your data
• Right to Data Portability: Request transfer of your data to another controller
• Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at the details provided below.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: